Refund and Returns Policy

Last Updated: July 1, 2026

At MintNCurry, customer satisfaction is our priority. We strive to provide high-quality groceries and excellent service. Due to the nature of grocery products and food safety regulations, our returns policy differs from that of general retail stores.

Eligible Refunds & Replacements

If there is an issue with your order, please contact us within 24 hours of receiving your order.

You may be eligible for a refund or replacement if:

* You received the wrong item.
* Your item arrived damaged.
* Your item was expired at the time of delivery.
* Your order was incomplete or items were missing.
* Your product was defective or compromised upon arrival.

To help us resolve your request quickly, please include your Order Number, a description of the issue, and clear photos of the product (if applicable).

⸻

Non-Returnable Items

For health and safety reasons, we cannot accept returns or exchanges for:

* Fresh food
* Frozen products
* Refrigerated items
* Dairy products
* Meat and seafood
* Fresh produce
* Opened food items
* Products without their original sealed packaging
* Perishable grocery items

⸻

Return Process

To report an issue or request a refund, please email us at support@mintncurry.ca with:

* Your Order Number
* Your name
* A description of the issue
* Photos of the product, if applicable

Our customer support team will review your request and respond within 1–2 business days with the next steps.

⸻

Refunds

Once your request has been reviewed and approved, refunds will be issued to your original payment method.

Please allow 5–10 business days for the refund to appear on your account, depending on your financial institution.

If a replacement product is available, we may offer a replacement instead of a refund.

⸻

Delivery Issues

If your order is delivered to the wrong address due to incorrect information provided during checkout, MintNCurry is not responsible for replacement or refund.

If the delivery issue is due to our error, we will work promptly to resolve the issue through a replacement or refund.

⸻

Order Cancellations

Orders may be cancelled only before they have been prepared or dispatched.

Once an order has entered processing or is out for delivery, it cannot be cancelled.

⸻

Questions?

If you have any questions about our Returns & Refund Policy, please contact us:

MintNCurry

📧 Email: support@mintncurry.ca

🌐 Website: www.mintncurry.ca

We are committed to making your shopping experience easy, reliable, and enjoyable.